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Terms and Conditions

Effective Date: December 20, 2024

Welcome to Spiice Bazaar, the ultimate online grocery shopping destination in Pakistan. By accessing our website (www.spiicebazaar.com) and placing an order with us, you agree to comply with the following Terms and Conditions. It is important that you read and understand these Terms and Conditions fully before using our services. Should you not agree to these Terms and Conditions, please refrain from using our website and services.

Spiice Bazaar is an online grocery store that offers a wide selection of fresh groceries, local foods, household products, and more. We are dedicated to offering high-quality, affordable, and reliable services to all our customers. These Terms and Conditions apply to all users of the website and customers who make purchases on Spiice Bazaar.

1. Acceptance of Terms and Conditions

By accessing and using Spiice Bazaar’s website and placing an order with us, you automatically accept these Terms and Conditions in their entirety. If you do not agree to any part of these Terms and Conditions, you should not use our website or services. The use of this website is governed by these Terms and Conditions, and any use of the website means that you agree to comply with them.

2. Changes to Terms and Conditions

Spiice Bazaar reserves the right to modify or amend these Terms and Conditions at any time, and all changes will be posted on this page. We will update the “Effective Date” at the top of this page to reflect when the changes were made. It is your responsibility to review these Terms and Conditions periodically. Your continued use of the website after changes are made will be deemed your acceptance of such modifications. We recommend that you regularly check these Terms and Conditions to stay informed about any updates.

3. Account Registration and Agreement to Terms and Conditions

To enhance your shopping experience, Spiice Bazaar requires customers to register an account. When creating an account, you must provide accurate, complete, and current information. You agree to provide personal details such as your name, email address, phone number, and delivery address. By creating an account, you confirm that you are 18 years of age or older and capable of entering into a binding contract.

You are responsible for safeguarding your account information, including your username and password. If you suspect unauthorized use of your account or any breach of security, you must inform us immediately. We are not liable for any loss or damage that occurs due to unauthorized use of your account.

By using Spiice Bazaar’s services, you also agree to the Terms and Conditions set forth by us. This includes agreeing to follow all policies and procedures stipulated in these Terms and Conditions.

4. Eligibility to Order and Agreeing to Terms and Conditions

To place an order through Spiice Bazaar, you must be a legal adult (18+ years old) and have the legal right to enter into a contract. If you are under 18, you may only use the site with the involvement of a parent or guardian. By placing an order, you represent that you meet these eligibility requirements and agree to all Terms and Conditions.

We may, at our discretion, refuse service or limit the availability of products to certain users or locations. If we believe there has been fraudulent activity or if we are unable to process an order for any reason, we may cancel or suspend your order and account. These actions will be conducted in accordance with our Terms and Conditions.

5. Products and Availability Under These Terms and Conditions

At Spiice Bazaar, we take great care to ensure that the products listed on our website are accurate in terms of availability, pricing, and descriptions. However, there may be instances where products are out of stock, discontinued, or subject to other availability issues. In such cases, we will inform you via email or phone and offer suitable alternatives, exchanges, or a full refund.

While we strive for the highest standards of quality, the images, descriptions, and specifications of the products on our website may not perfectly represent the physical product. We do our best to ensure all details are accurate, but minor discrepancies may exist, including colors, packaging, or product dimensions. These discrepancies will not affect our commitment to providing products under the outlined Terms and Conditions.

6. Pricing and Payment as Per Terms and Conditions

All product prices displayed on Spiice Bazaar are in Pakistani Rupees (PKR) and include applicable taxes unless otherwise specified. Prices are subject to change at any time without prior notice. The final price for your order, including delivery charges, will be confirmed at checkout before you complete the payment.

Spiice Bazaar offers various secure payment methods to make your shopping experience easy and convenient, including credit/debit cards, bank transfers, and digital wallets. Your payment will be processed through secure payment gateways. By placing an order, you agree to pay the full amount indicated during checkout, in accordance with these Terms and Conditions.

We employ industry-standard secure encryption technology to protect your payment details and personal information. We do not store or have access to your full payment details, ensuring that your data is handled safely and securely, in line with our Terms and Conditions.

7. Order Confirmation in Accordance with Terms and Conditions

After placing your order on Spiice Bazaar, you will receive an email confirming that we have received your order. This does not indicate that your order has been processed or shipped, as we may need to verify payment or availability before finalizing the order.

Spiice Bazaar reserves the right to cancel or modify any order that contains incorrect or incomplete information, including errors in pricing or stock availability. If your order is canceled, you will receive a notification, and you will not be charged, or you will receive a full refund if the charge was already processed, in accordance with the Terms and Conditions.

8. Shipping and Delivery as per Terms and Conditions

Spiice Bazaar offers delivery services across Pakistan, including both urban and rural areas. Delivery times may vary depending on the location and the size of your order. Once your order is processed, we will send you a tracking number, allowing you to monitor your order’s status.

We strive to deliver your groceries within the estimated time frame, but unforeseen factors such as weather conditions, traffic delays, or carrier issues may cause delays. While we make every effort to ensure timely delivery, Spiice Bazaar is not liable for delays caused by circumstances beyond our control.

The delivery fees will be clearly displayed at checkout based on your location and the total weight of the items you purchase. We offer free delivery on orders above a specific amount, which will be clearly mentioned on our website in accordance with these Terms and Conditions.

9. Refund and Return in Accordance with Terms and Conditions

We want you to be fully satisfied with your Spiice Bazaar experience. If you receive an incorrect or damaged item, you must notify us within 48 hours of receiving the delivery. Once we receive your notification, we will guide you through the return or exchange process.

Spiice Bazaar offers returns for items that are defective or not as described. All returned products must be unused, unwashed, and in their original packaging. We will arrange a refund to the original payment method or offer an exchange, based on your preference, in accordance with our Refund and Return Policy and Terms and Conditions.

Certain products, such as perishable goods or custom orders, may not be eligible for return. For more details, please refer to our Return Policy, which is part of our Terms and Conditions.

10. Privacy Policy and Data Protection under Terms and Conditions

Your privacy is of utmost importance to us. When you create an account, place an order, or interact with Spiice Bazaar, we may collect personal data such as your name, address, email, phone number, and payment information. This data is used to process your orders, enhance your experience, and communicate with you regarding your account and products.

We implement state-of-the-art security measures to protect your personal data and comply with all applicable privacy laws. We will never share your information with third parties without your consent unless required by law. For a complete overview of how we handle your data, please read our Privacy Policy, which is incorporated into these Terms and Conditions.

11. User Conduct as Stated in Terms and Conditions

As a user of Spiice Bazaar, you agree to use our website for lawful purposes only. You agree not to engage in any of the following activities:

  • Impersonating another person or entity
  • Engaging in fraudulent or illegal activities
  • Uploading or transmitting any viruses or harmful content
  • Disrupting the functionality of the website in any way
  • Collecting or harvesting personal data from other users without their consent

We reserve the right to suspend or terminate your access to the website if you engage in any of these prohibited activities, as outlined in these Terms and Conditions.

12. Intellectual Property as Stipulated in Terms and Conditions

All content on the Spiice Bazaar website, including logos, trademarks, images, product descriptions, software, and written content, is owned by Spiice Bazaar or its licensors and is protected by intellectual property laws. You may not copy, modify, distribute, or reproduce any part of the website without prior written permission from us.

Any unauthorized use of our intellectual property will result in immediate legal action. All rights are reserved in accordance with these Terms and Conditions.

13. Limitation of Liability Under These Terms and Conditions

Spiice Bazaar will not be held responsible for any direct, indirect, incidental, or consequential damages arising from your use of the website or the purchase of products. While we take great care to provide accurate information and high-quality service, we cannot guarantee that our website or services will be error-free.

In no event will our total liability exceed the amount you paid for the affected product, as per the limitations outlined in these Terms and Conditions.

14. Governing Law and Terms and Conditions

These Terms and Conditions are governed by the laws of Pakistan. Any disputes related to the use of the website, services, or purchases made through Spiice Bazaar will be handled in accordance with the laws of Pakistan and resolved in the appropriate courts.

15. Contact Information Regarding Terms and Conditions

If you have any questions, concerns, or requests related to these Terms and Conditions or any other aspect of your experience with Spiice Bazaar, please contact us:

Spiice Bazaar
Email: spiicebazaar@gmail.com
Phone: +92-328-2087269
Contact: https://spiicebazaar.com/contact/

Address: Karachi, Pakistan

16. Severability of Terms and Conditions

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remainder of the Terms and Conditions will remain in full effect. We will attempt to replace any unenforceable provision with one that reflects the original intention as closely as possible.


Why Choose Spiice Bazaar?

  • Top-Quality Groceries: Enjoy fresh, locally-sourced groceries delivered directly to your door.
  • Affordable Prices: Shop for the best prices on premium products.
  • Reliable Service: We guarantee fast, on-time delivery and customer satisfaction.
  • Secure Shopping: Shop with peace of mind using our secure payment gateways.

By continuing to use the Spiice Bazaar website and placing orders, you confirm that you have read, understood, and agreed to these Terms and Conditions.

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